Roxy Palace Casino Review – Full Feature Analysis
Part of the 32Red casino family, Roxy Palace was launched in 2002. As one of the UK’s best online casinos, Roxy Palace seems to offer everything a player would want – a licensed and secured platform, a decent amount of games and a lucrative bonus system. This online gambling venue does seem to offer a lot to its new and existing members, but is it enough? Read on and find out everything you need to know about this online casino.
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- Roxy Palace Casino
- RegulationUKGC, Gibraltar
- GamesSlots, Table, Live, Jackpot
- Not Verified
Account Registration and Verification
Once you hit that yellow “sign up” button, a pop-up registration form will appear, which will have three steps – “Personal”, “Address” and “Account”. In the first part of your registration, Roxy Palace will ask for your first and last names, email address, valid phone number, and date of birth. There is also a box you can check if you would like to receive any notifications for upcoming promotions.
In the second step, you will choose your country and input an area code. In the last stage of the registration form, you will need to choose a username, think of a unique password, select your preferred currency, specify your gender, and accept the casino’s terms and conditions. Congratulations, you’ve just registered your free account!
Due to changes in the gambling law of the UK, all registered accounts must be verified. Although you will be able to log in, a pop-up window requiring verification will constantly appear, preventing you from doing anything. The casino will need two things from you – proof of identification, and proof of address. In order to verify, you will have to send a picture of a valid ID card (passport, driver’s license, etc.) and a copy of a utility bill (or any official document that matches the address you’ve put down in the registration form). After uploading your documents, RoxyPalace will review them and “unlock” your account for full use.
The Roxy Palace Casino Bonus Program Has a Lot of Offers
Once you hover with your mouse cursor over the “promotions” tab, a drop-down menu will appear, showing all available offers – Welcome Bonus, Royal Rewards, New Games Roadmap, Fair Play Bonus System and Players Club. Depending on the offer you choose, you can score both deposit match bonuses and free spins. The venue also has an intricate comp points system that will appeal to the majority of bonus hunters and high rollers.
A Good Welcome Bonus to Start Your Casino Journey
Before making your first deposit, you can opt-in for a signup offer that will give you a 100% match of up to £100 – but that’s not all. Roxy Palace casino will also give you 50 free spins for the slot game “Highlander”. To qualify for this offer, you need to fund your account with a minimum of £10, by using a debit card or PayPal. Once you deposit, you will be given ten free spins. The other 40 spins will be credited to your account in equal parts for the next four days. All spins will need to be used within 24 hours of them being granted. Additional terms and conditions will apply.
The Daily Royal Rewards – Check Them Regularly
The “Royal Rewards” is the daily promotional campaign run by Roxy Palace. The casino promises its members a multitude of deposit match offers, super spins and a whole lot more. In order to become eligible for any “Royal Rewards” promotion, you will need to take advantage of your welcome bonus first. If you decide that you want to go for the royal rewards, you must follow all terms and conditions strictly. In some cases, playing with bonus money on games that do not contribute to the completion of the wagering requirements, may void all your winnings!
The Players Club and Comp Points Program
Playing in Roxy Palace online casino will grant you “players club points”. Once you have enough, you will be able to exchange them for casino cash at the rate of 1,000 points per £10. Collecting those points serves another significant function – it allows you to climb the account status ladder of RoxyPalace.
In total, there are five steps you can reach: Blue, Silver, Gold, Platinum and VIP. The qualification terms for the first level is that you make a deposit; the other levels are achievable through gathering points. Once you’ve reached Platinum, the only way to become VIP is to be invited by the management of the casino. The ones that have been granted a VIP status will have the opportunity to benefit from goodies such as:
- Bonus points for levelling up
- Birthday bonus
- Access to new game prize draws
- Loyalty points specials
- Free entry to super slots tournaments
- First look at new games
- Tailored promotional calendar
- Exclusive support number
- Personal account manager
The Roxy Palace Casino Games and Software Providers
Due to the fact that all games here are presented by only one software game developer (Microgaming), the number of titles you will find here is approximately 300. Once you navigate to the “casino games” category, a list with sections will appear on the left side of the page. You can choose what to play from genres such as Slots, Roulette, Blackjack, Live Casino, Jackpot Games, High Limit and Newest. If you’re looking for an even wider variety of online casino games, you can download and install the casino on your PC; there, the current number of titles around 680. The only drawback of the download version of RoxyPalace is that there are no live dealer games.
The Roxy Palace Casino Live Dealer Category
The roster of live games in Roxy Palace is made possible by the famous company Evolution Gaming. When you navigate to the list of games, you will see around 20 titles, but there is more. When you open the lobby, there are many other variations of your favourite Blackjack, Baccarat, Roulette and Game Shows titles. Bear in mind that even opening the live casino lobby will require a fully verified account!
Optimisation Is Needed for the Roxy Palace Casino Mobile Website
You can access the RoxyPalace website with your iOS and Android mobile device. However, if you want the best playing experience without extra hassle, you should use the PC browser version. If you’re bent on playing here via your smartphone or tablet, you can get the Roxy Palace casino app which is available for download from iTunes.
Banking – the Casino Supports Quite a Few Payment Methods
Funding your Roxy Palace account can happen via Visa, Mastercard, Maestro, bank transfer, ecoPayz, Skrill, NETELLER, paysafecard and PayPal. If you have some winnings you wish to withdraw, you can request a payout to be done to your card, through a bank wire transfer, and NETELLER. Roxy Palace supports the following currencies – USD, GBP, CAD, EUR and SEK. Bear in mind that the availability of all payment methods will depend on your country of residence!
Licensed, Secured and Tested
It comes as no surprise to learn that Roxy Palace is licensed by the United Kingdom Gambling Commission under license number 39430 and the Government of Gibraltar. In addition to being properly licensed, Roxy Palace is also regularly tested. All of the casino’s software systems have been inspected and verified by the independent audit service provider eCOGRA. The accreditation certificate can be viewed on site. The RoxyPalace website is also protected by 128-bit SSL encryption technology, signifying that all client information contained within the platform is safe.
Customer Care at Roxy Palace Is Promptly Available
The available methods you can use to reach the RoxyPalace support department are a live chat, email and phone number! In addition to offering all conventional communication means, the casino’s support is active 24/7. If you would like to inform yourself about different aspects of the casino, you can read through the numerous help sections.
Conclusion – A Good Download Value
So far, the download version of Roxy Palace is one of the better ones we’ve seen on the market. The browser-based casino is also decent, except for the lack of a proper mobile website. Given the fact that this venue has more than a decade of experience in the industry, we expect RoxyPalace to update their mobile design and perhaps introduce a bit more variety to their overall bonus program. For now, you can check it out – you might enjoy it!
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